There's a good chance that you're self-reliant and have managed to figure out your own path in life. At university, however, asking for guidance will ensure that you know the right information from the get-go so that there's no backtracking and last minute stress. Talking to the right people before things start to get out of control will mean you're far more capable of achieving your goals.
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Did you know?There are whole teams around the University whose job it is to support you. Just ask.
We have a fantastic and diverse team of support staff and a wide range of support services designed to help you get the most out of your time at Southern Cross University. Whether you want assistance with more personal matters, looking at longer term goals or academic success, we're here to help. Just ask. Use the filters below to explore which of our support services can best help you to move forward positively.
Southern Cross University has a free mobile app containing phone directories, campus maps, news, videos and access to MySCU. Available on Android and iOS.Get the app
The Student Learning Zone team is in place to support your skills development across a wide platform of areas, including numeracy and academic literacy development, academic integrity and assignments. Students are able to receive support for coursework study, access workshops and download support guides.
Produced by the Student Learning Zone team, Quick Guides are downloadable guides on topics such as referencing and writing essays.
The Careers team is here to help you find your passion and achieve your goals. We can assist you in finding part-time work, deciding on what career opportunities to pursue and gaining a head start on graduate employment. Go to the MyCareer link on MySCU and log into CareerHub with your MySCU username and password. On CareerHub you can book a careers appointment, access the handy CareerSuccess resources, apply for an industry mentor or find a job.
The Chaplaincy Service assists and supports the spiritual wellbeing of the Southern Cross University community. The Chaplaincy is ecumenical and multi-faith and maintains links with faith groups through local, national and international networks.
Student Administration Services provide advice and support to all students on all aspects of your enrolment and the administrative side of your studies. They can also point you in the right direction for other assistance. There is a Shared Services Hub at the Gold Coast and Coffs Harbour campuses and a Student Services Team at the Lismore campus.
The counselling support service aims to encourage student academic success by helping students to increase their enjoyment of University life and assisting them to reduce the effects of stress. Assistance can be provided in person, by telephone or email and can be accessed by students. Counselling is a free, confidential service.
Out-of-Hours Crisis Support Line:
1300 782 676
The International Office supports all international students with everything from applying and arriving through to overall wellbeing and welfare.
IASS provides Indigenous Australian students with a range of advice and support to assist them gain access and succeed at University. IASS officers provide support services at Coffs Harbour, Gold Coast and Lismore as well as services via email or telephone.
There are libraries on each Southern Cross University campus as well as services for online students. The libraries aim to provide high quality information resources and services to support the University community as well as create an avenue for Southern Cross University students, staff and the local community to share ideas and values.
Within the Library Toolbox you'll find links to all the Library services you may require including FAQs, how to borrow books, booking study spaces and computers, printing, research assistance and Student Learning Zone TeamQuick Guides.
Online assistance to students for technology services to support your study, research and administrative needs.
Student parking is provided at all Southern Cross University campuses. Refer to the Southern Cross University website for further details regarding parking restrictions for each campus.
Pulse is the online student forum where you can ask or comment about anything related to your Southern Cross University studies or experience. It provides a quick and easy way to connect with Southern Cross University.
There are different types of sacred spaces at Southern Cross University that you can use for the practice of spiritual disciplines or reflection. They include reflection spaces, labyrinths and sacred gardens.
The Health Clinic provides a health care service for students and the general public offering allied health and mainstream services. You are able to book consultations with senior students in the student run clinic or choose fully qualified practitioners.
There are service desk staff located at the Lismore, Coffs Harbour and Gold Coast campuses to provide student support for technology services.
Southern Cross University has a commitment to provide an inclusive and culturally safe learning environment and promote the personal growth and development of students with disability. Through Student Access and Inclusion students with disability (or student carers of a person with disability) are able to access free and confidential services providing a range of support.
A Student Advocacy Service is available to all Southern Cross University students and provides a free and confidential advice and advocacy in relation to academic and procedural rules and regulations of Southern Cross University. In addition, the service may also provide assistance or a referral for a range of issues that affect a student’s ability to continue their studies at Southern Cross University.
Southern Cross University provides small interest free loans through a Student Loan Scheme. To qualify you must be currently enrolled, able to show genuine need and your attendance at University must be threatened due to financial hardship.
The UniMentor program matches undergraduate online and on-campus students with mentors. Mentors are experienced students who volunteer to help new students settle into university life and study.
There are Resilience and Wellbeing modules for you to work through once you've enrolled at Southern Cross University and received your MySCU login.
Want to talk to an existing student about anything to do with life at Southern Cross University? Call 02 6620 3777 or email to arrange a chat.